Prepare your team for a smooth transition to DevOps. From cultural changes through to sourcing the right technology.
There are many areas to consider when planning the migration to a DevOps methodology within a complex call center environment.
In this guide, we will walk you through the processes for a smooth transition and effective operation.
By working through this guide, you'll have a comprehensive understanding of the:
Principles of DevOps
Where to start
The importance of communication
How to manage your organisation's cultural shifts
Pitfalls to watch out for
